Purchase Support Time
Why do I charge for technical support?
Please understand that this is a business I run on the side of my full time job. While I would LOVE to be able to offer ongoing support for free, my work and family schedules cannot justify the amount of volunteer time that would take and I'm providing a great service.
How much time should you buy at once?
Unused time is non-refundable, so please just buy an hour at a time unless you know you will need more or we have discussed the need for more. When your time has run out, you can then purchase more time if you require it.
Please understand that this is a business I run on the side of my full time job. While I would LOVE to be able to offer ongoing support for free, my work and family schedules cannot justify the amount of volunteer time that would take and I'm providing a great service.
How much time should you buy at once?
Unused time is non-refundable, so please just buy an hour at a time unless you know you will need more or we have discussed the need for more. When your time has run out, you can then purchase more time if you require it.
Please Note: Additional Fault Finding and Repair Services are charged at $30 per 20mins.